Order Cancellation
If you need to cancel your order for special reason, please check the notice below:
1. Unshipped orders placed within 24 hours can be cancelled when we receive your email for cancellation on working days.
2. For unshipped orders placed from 24-72 hours cancellation, please contact us via email to check the order status and our customer service will tell whether the order could be cancelled.
3. Shipped orders and unshipped orders placed over 72 hours can't be cancalled.
Pls notice: if your package has already been shipped out at weekends or holidays, it can't be cancelled any longer, even if you have sent an email for cancellation before that. Thanks for understanding!
